Primary care used to be an expensive hassle.Prime Direct Health changes that.
4.9 from 100+ East Valley patientsBased in Gilbert. Visit as often as you need. No copays. No surprises. You'll wonder why it ever worked any other way.
Prime Direct Health vs. traditional primary care.
| Prime Direct Health | Traditional primary care | |
|---|---|---|
| What you pay | $90 a month, no copays | Copays + surprise bills |
| When you're sick, time to be seen | Same or next day | 29 days |
| Time you get with your provider | 30 to 60 min | 13 min (avg.) |
| How many patients your provider has | ~600 | ~2,500 |
| How you reach your provider | Text or call | Portal + voicemail |
Wait times reflect the Phoenix metro average for a new family medicine appointment. Visit lengths and patient counts per provider reflect US primary-care averages.
Behind on primary care?
You're not alone, and you're not in trouble.
Here's what we hear from a lot of patients who finally walk in. They put off care for years because the system felt rushed, expensive, or judgmental. The visit was 13 minutes and felt like 4. The bill arrived three weeks later for an amount nobody mentioned. Asking a follow-up question meant another appointment, another copay, another hour off work.
So they stopped going.
Prime Direct Health is built for the patient who's been putting off primary care and finally wants somewhere worth showing up for. No rush to write you a prescription and get out the door. No surprise bills on the back end. Just a real conversation with someone who has time to actually listen.
The first step is a free meet and greet. No exam, no commitment, no paperwork to sign. Twenty minutes with Deedee in the office to see if Prime Direct Health is a fit.
What you'll feel as a member.
The parts the numbers don't capture.
Your provider knows you.
After a few visits, your provider knows your patterns. What stresses you out. What your sleep looks like. What's worked before. The next conversation starts where the last one ended.
Real lab review.
You won't get a portal message that says "all normal" and nothing else. We sit down, walk through what each number means, and explain anything that's off.
We actually follow up.
Most practices wait for you to come back. Prime Direct Health checks in. We want to know if the treatment is working, not just send you out the door.
What it costs to be a member.
Pick a tier. That's the bill. Anything else (labs, meds, procedures) gets shown to you before it's ordered, and the price is usually well below what you'd see through insurance.
Unlimited primary care, same-day or next-day access, 30 to 60 minute visits, direct provider access. HSA-eligible.
See full pricing → Senior 65+For members 65 and over. There's a Medicare wrinkle worth understanding before you decide.
Prime Direct Health and Medicare → Family add-onsAdd household members to a primary plan. Second member is $60/month, each additional is $30/month. Members 65+ stay on the $120 senior rate.
Care for the whole family →What members say.
Average rating across 100+ patient reviews on Google and Yelp.
"Seriously the best experience I have ever had with any healthcare professionals. Like anywhere. Quick to respond and are all so personable and understanding. This is the first place where I've ever felt heard when I've talked to a Doctor and I could not recommend it more. 10 out of 5 stars."
"I have loved the providers at Prime Direct. I have never felt rushed. All of my questions and concerns have been answered. Often when I need an Rx they are available at their office and that saves me another trip. They've sent me to the appropriate specialist when needed. I feel safe there."
"Wonderful family practice! They aren't in the business of giving you a 'script and pushing you out, they're interested in you and your family's wellness."
"I can't say enough good things about Prime Direct Health! They go above and beyond to ensure patients receive the best care possible. The clinic itself is clean and well-maintained, making each visit a comfortable experience. I highly recommend Prime Direct Health for anyone seeking top-notch healthcare in Gilbert."
"I love Prime Direct Health so much! It is definitely a different environment from your normal doctors office. The doctor, NP, and PA are all extremely knowledgable and spend so much time trying to help you. You have a lot more face to face time."
"Easy to make appointments even when my own schedule changes. Well worth the monthly fee to have someone who listens and wants to help. Highly recommend!"
Three ways to start.
Soft entries, in order of how committed you want to be on day one.
Free meet & greet
Twenty minutes with Deedee in the office. No exam, no commitment, no paperwork. The fastest way to see if Prime Direct Health is a fit.
Schedule a meet & greet → No commitmentSingle visit, $150
Try a real visit without a membership. Use it like a second opinion, a one-off sick visit, or a way to see how we work before you decide.
Book a single visit → When you're readyBecome a member
Memberships from $90 a month. Unlimited primary care visits, same-day or next-day access, no copays. HSA-eligible.
See pricing & enroll →Prime Direct Health is for you if…
You've been putting off your health because seeing a primary care provider is an expensive hassle.
You want a provider who'll hear you out and find real answers, not just 13 minutes and a prescription.
You want to know what things cost before they happen, not after the bill arrives.
Prime Direct Health is not for you if…
You want a prescription only, with no exam and no follow-up. Before we prescribe, we'll want to understand what's going on. After we prescribe, we'll check in to see how it's working. That's how we practice.
You need a specialist, surgery, or hospital care. We're happy to point you in the right direction, but we don't provide those services in the office.
Become a member
See what's included, what it costs, and how to enroll. Or come in for a free meet & greet first.
Get started → For employersBring Prime Direct Health to your business
Small business healthcare that costs less, runs simpler, and your team will actually use.
For employers →Get the details
A two-page walkthrough of how Prime Direct Health works, what's included, what it costs, and the answers to the questions most people have when they're considering it. Just useful information. No pressure to book.
Here it is.
Two pages on how the membership works, what it covers, and what it costs. Open it now, or save it and read it later.
Read the walkthroughIf you'd rather just talk to someone, call or text (480) 571-5934.
Come meet us before you commit.
A free 20-minute conversation with Deedee in the office. No exam, no paperwork, no pressure. Bring a spouse or partner if you'd like. The fastest way to find out if Prime Direct Health fits.